This training is for those in your organisation handling credit reporting
Credit reporting and privacy law imposes strict rules on Australian businesses handling loans and debts. Your staff who operate in this area must be adequately trained.
This suite of four courses covers all aspects of credit reporting and related privacy issues that are relevant to Australian lending businesses. The courses are arranged to allow L&D teams to target training to the appropriate teams within the business. The lessons include practical scenarios that illustrate the types of real-world situations that staff will encounter.
All lenders who participate in comprehensive credit reporting will have an enhanced capacity to meet their responsible lending obligations. Those obligations are an important part of consumer protection arrangements.
– Michael Sukkar, MP, Assistant Minister to the Treasurer National Consumer Credit Protection Amendment (Mandatory Comprehensive Credit Reporting) Bill 2018 Second Reading Speech Wednesday, 28 March 2018
Who should do this training?
This course delivers training that is essential for staff handling credit reporting and consumer loans. While our Privacy Training course also includes introductory material on credit reporting, we recommend that customer-facing staff be assigned Course 1 of this suite as well.
Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?
Talk to us about ways we can quickly tailor the course to suit your needs.